The Retail AI opportunity - Featuring Paul Morrison and Richard Lim

Gen AI is poised to transform the retail landscape, reshaping everything from supply chains to customer service. In this episode, Paul Morrison, WNS' Retail and CPG Practice Lead (Europe) and Richard Lim, CEO at Retail Economics, explore the cutting-edge technologies powering retail AI, highlighting the influence of Gen AI on both eCommerce and physical stores.

Explore more on Retail and CPG at WNS: https://www.wns.com/industries/retail-consumer-packaged-goods