Capgemini

It would be passé to ask if you use Gen AI, so how much time do you spend on Gen AI tools per day? Our latest study shows that AI has become the new consumer companion. AI tools now rank third in the top consumer subscription categories, behind movie and music subscriptions. Interactions with AI tools (multiple times a day) have nearly doubled since 2023. Certain trends in age demographics and use cases have been observed in the usage of AI tools as well: ➡️ Over 50% of consumers view AI as a source of information and a collaborator. ➡️ Older generations, especially boomers, are seeking emotional support via AI platforms. ➡️ 7 in 10 Gen Z consumers are actively exploring AI tools. ➡️ 50% of consumers are comfortable using an AI shopping assistant across platforms. Looking to better align your organization’s AI innovations with consumer expectations? Download our research brief “From hype to habit” for critical insights: https://bit.ly/3MT0id2

At Capgemini, we believe in AI with purpose and innovation can create an impact. With UNICEF bringing purpose to this year’s Global Data Science Challenge, we leveraged agentic AI to empower young people with the skills and opportunities they need for a sustainable future. Powered by Capgemini tech partners Amazon Web Services (AWS) and Mistral AI, we’re showing how technology accelerates change that matters. 🔗 Discover the winning solution and read the full story here: https://bit.ly/3Yg2s98 #GDSC2025 #MakeItReal UNICEF does not endorse any company, brand, product or service

AI Agents: From prototype to deployment at scale. Are you ready?    AI agents are moving fast from prototypes to real-world deployment. 82% of executives plan adoption within 1 to 3 years, yet many organizations remain unsure how to integrate them effectively or evaluate, manage and govern them responsibly. This gap creates risks in autonomy, safety, integration, and trust.    The World Economic Forum’s new report in collaboration with Capgemini, AI Agents in Action, offers a blueprint for responsible adoption built on four pillars:    ✅ Classification – Understand roles and autonomy  ✅ Evaluation – Measure performance and reliability  ✅ Risk Assessment – Identify and mitigate potential harms  ✅ Progressive Governance – Link safeguards to deployment    The report further emphasizes the importance of human-AI collaboration with clear responsibilities, transparency and accountability.    Start small. Iterate carefully. Apply proportionate safeguards. Done right, AI agents can amplify human capabilities, unlock productivity and create new sources of value.    Read the report to explore how to build an AI future that is responsible, resilient and human centered: https://bit.ly/4iKSHsQ    #MakeItReal #AIGA #AIGovernance #AIinAction #WEF

How can CMOs shift from fragmented operations to structured, human-centered marketing that drives long-term growth? In this month’s “Straight to the future” newsletter, we examine what real transformation requires: closer CMO–CIO collaboration, future-ready workflows, and AI deployed as a creative enabler, not just an efficiency tool. Our research shows: 💡 CMOs are being asked to chase growth, expand audiences, and deliver to both humans and algorithms – all with tighter budgets. 💡 Only 18% of organizations completely agree they personalize interactions effectively. 💡 AI is widely adopted, yet its full impact is limited by tech-first deployments and slow process redesigns. Subscribe to dive deeper into how marketers can modernize and reclaim their impact. #MakeItReal

Just launched: Watch our new ad! ‘Easier said than done’ shows what it’s really like to be a business leader today, facing both the complex challenges of transforming an organization, and a constant stream of advice for what you should be doing. We get it - which is why we work to understand clients’ real needs and shape a vision together. Then through our hybrid ‘thinker-maker’ skillset and team culture, we partner at every stage of the journey to make it real with AI, technology, and people. Business is full of tough decisions, but choosing Capgemini isn’t one of them, because while anyone can give you advice, we can make it real.

Agentic AI is redefining how organizations balance growth and sustainability. It offers a breakthrough in sustainability, reshaping digital transformation by enabling organizations to:  ✅ Optimize resource allocation   ✅ Measure, optimize, and predict complex systems   ✅ Accelerate the development of sustainability solutions   ✅ Empower the human workforce   ✅ And protect the environment directly. Our latest point of view in collaboration with Microsoft explores how agentic AI can help enterprises move beyond task execution to goal-oriented collaboration, redefining enterprise intelligence, and enabling better business outcomes.   Download now: https://bit.ly/4ozUZwk

Now, more than ever, nurturing the spirit of community action is important if we are to actively address critical societal and environmental challenges. That’s why today, on International Volunteer Day, we are shining the spotlight on the thousands of colleagues who in October dedicated their time and skills to create meaningful change as volunteers. Every year, we celebrate October as Impact Together Month. As part of this initiative, over 32,000 colleagues participated this year in 543 activities – a 24% increase in the number of volunteers since 2024, impacting the lives of more than 620,000 people. From mentoring children of migrant families in Germany, conducting clean-up activities in Poland, to helping India’s Digital Academy students prepare for job interviews, our colleagues collaborated with our NGO partners and clients to create social impact at scale. A big thank you to all our volunteers and NGO partners for making positive futures real for everyone. Let's keep the momentum going!

Balancing green ambitions with reliable supply. Can energy and utilities leaders cut through uncertainty? At #AWSreInvent, Claire Gauthier discusses how AI is helping energy and utilities companies foresee challenges faster and make smarter decisions. The shift from "knowledge intelligence" to "scenario intelligence" is unlocking new ways of navigating global and regional pressures. Watch the third video in the re:Invent series to discover how, together with AWS, we are making it real by delivering real-world solutions that help energy and utilities leaders turn vision into reality at enterprise scale. Learn more: https://bit.ly/48pHitL

92% of financial services leaders say #AIAgents will help them reach new geographies. Will you lead this shift or follow along? At #AWSreInvent, AWS's Sanal Kumar and our very own Chirag Thakral, explore how AI agents are unlocking new growth for financial services companies by helping them tackle the biggest challenges and opportunities facing the industry today. Together with Amazon Web Services (AWS), we are modernizing mainframes, deploying #AgenticAI, and converging payment rails to automate complex processes and speed-up transactions. The result? Scalable innovation, sharper accuracy, and tangible business growth. Watch the second video in our re:Invent series to explore how our partnership makes it real by helping financial services leaders turn vision to reality, at enterprise scale. Learn more: https://bit.ly/48pHitL

The need for speed and quality has never been greater in automotive. Are you shifting into top gear, or simply keeping up? At #AWSreInvent, AWS’s Ozgur Tohumcu and our very own Laurence Noël challenge us to rethink automotive innovation, not just by accelerating technology, but by transforming mindsets and partnerships. The centerpiece of this transformation is our Hero Car, powered by Amazon Web Services (AWS) and NVIDIA. Hero Car showcases how digital twins, synthetic data, and cloud-driven agility are accelerating the development of advanced driver assistance systems. Watch the first video in our re:Invent series to explore how, together with AWS, we are making it real by helping automotive leaders turn vision to reality, at enterprise scale. Learn more: https://bit.ly/48pHitL