IT Operations

Windows 11: A guide to the updates

Here’s what you need to know about the latest updates to Windows 11 as they’re released from Microsoft. Now updated for KB5072033, released on Dec. 9, 2025.

By Preston Gralla

Dec 9, 202532 mins

BusinessSmall and Medium BusinessWindows 11

Office sandbox file security to disappear from enterprise Windows by late 2027, Microsoft confirms

By John E. Dunn

Nov 5, 20254 mins

Anti MalwareComplianceMicrosoft Office

Qualcomm defeats Arm’s final legal arguments in licensing trial

By Paul Barker

Oct 1, 20254 mins

ARMQualcommSoftware Licensing

Relief for European Commission as court upholds EU Data Privacy Framework agreement with US

By John E. Dunn

Sep 3, 20251 min

ComplianceLaws and RegulationsPrivacy

Articles

How to make IT operations more efficient

In your weekly round-up of the questions asked by readers of CIO, Computerworld, CSO, InfoWorld, and Network World we learn how to make IT operations more efficient; how CISOs can restore trust after a cyberattack; and why generative AI success may be just around the corner.

By Matt Egan

Sep 1, 2025 3 mins

Artificial IntelligenceCyberattacksGenerative AI

Microsoft releases Windows Backup for Organizations to ease migration of user settings to Windows 11

Entra ID gets new feature making it easier to backup and restore systems without the need for manual IT intervention.

By John E. Dunn

Aug 28, 2025 4 mins

Backup and RecoveryWindows 10Windows 11

How IT leaders unlock productivity with Microsoft 365 Copilot

Microsoft’s enterprise genAI tool has sparked plenty of buzz, but what does successful adoption look like on the ground?

By Pat Brans

Aug 20, 2025 11 mins

Generative AIMicrosoft 365Microsoft Office

Q&A: Wolters Kluwer’s CIO on creating an AI toolbox and deployment strategy

The Dutch international services firm has embedded AI into core products using a responsible, data-driven approach that's boosting efficiency and driving half its digital revenue, says CIO Mark Sherwood.

By Lucas Mearian

Aug 18, 2025 8 mins

Business IntelligenceCIOEngineer

Why organizations waste time firefighting — and how AI-driven endpoint management breaks the cycle

Cybercriminals seek unsecure endpoints to exploit. Here’s how to proactively protect against attacks.

By Jeff Miller

Sep 24, 2025 3 mins

Artificial IntelligenceUnified Endpoint Management

IT leaders scramble as Windows 10 deadline nears

Migrate to Windows 11, pay for extended Windows 10 support, or forgo security updates? With less than three months to go, IT leaders are taking a multi-pronged approach.

By Robert Mitchell

Jul 28, 2025 13 mins

WindowsWindows 10Windows 11

The security risks of implementing AI

Your weekly round-up of the questions asked by readers of CIO, Computerworld, CSO, InfoWorld, and Network World sees Smart Answers dispense wisdom about how to manage the security risks of AI implementation; the implications of recent legal cases on software support obligations; and how agentic AI will affect the human workforce.

By Matt Egan

Jul 21, 2025 4 mins

Artificial IntelligenceGenerative AISoftware Licensing

Rushing into genAI? Prepare for budget blowouts and broken promises

Enterprises rushing to embrace generative AI face soaring costs and unclear ROI, often due to poor planning and weak cost controls. Without clear goals and solid financial planning, these projects risk becoming costly experiments.

By Lucas Mearian

Jul 16, 2025 14 mins

Artificial IntelligenceGenerative AIProject Management

As Windows 10 end-of-support looms, IT faces a painful choice

Supporting Windows 10 PCs is about to get very expensive, but upgrading to Windows 11 poses significant hardware and software challenges for many organizations. What terror awaits when 1,000 applets IT never knew about crash after the upgrade?

By Evan Schuman

Jul 14, 2025 16 mins

WindowsWindows 10Windows 11

Nearly half of agentic AI projects will be killed by '27 due to hype, costs, and risks

Though agentic AI offers a lot of promise, poor performance, high costs, and unclear value could lead to projects being canceled without showing ROI, according to Gartner Research.

By Lucas Mearian

Jul 4, 2025 7 mins

Generative AIMachine LearningProject Management

Microsoft’s Exchange Server Subscription Edition now GA to replace standalone Exchange 2016 and 2019

Enterprises must soon have subscription licenses for all on prem users and servers. The shift comes with a significant price increase.

By Taryn Plumb

Jul 2, 2025 5 mins

Microsoft ExchangeSoftware Licensing

JAMF puts AI inside Apple device management

The company's new AI Assistant is designed to support tech support, helping IT admins find what they need and understand how and why devices they manage are configured.

By Jonny Evans

Jun 5, 2025 5 mins

AppleMobile Device ManagementTech Support