Rivo

Happy Thanksgiving 🦃 (to everyone in the US or celebrating today) Wishing our incredible Clients and Partners a wildly successful BFCM season! The Rivo team is so grateful for you all! 🧡

Rivo Fall Editions IS NOW LIVE. 28 meaningful updates, but best of all... Wallet Passes are now 100% FREE with Rivo. Let's dig in: 1. Wallet Passes We've officially shipped our wallet pass product today. Send instant push notifications to the lock screen of your customers devices. It hooks up directly to Shopify Segments and Shopify Flow, so you can start instantly sending campaigns without needing extra tools. THIS IS 100% FREE FOR ANY BRAND ON SHOPIFY PLUS (we'll open up to more Shopify plans soon too). You don't even need an existing paid plan with us. 2. Unified Store Credit. One store credit balance for everything. Powered by Discount Codes, Shopify Gift Cards or native Shopify Store Credit. 3. Memberships 2.0 We've completely overhauled our memberships product to add more features, customization and integrations, backed by a robust API. See how True Classic, Bero, Partners Coffee and more are using this today. Alongside these major releases: - 15 Klaviyo updates - Shareable wishlists - Advanced expiration - Rivo Discount functions - Auto refund expired rewards - 5 brand new checkout extensions and much more.. Link to the full drop in the comments. Hit us up anytime if you'd like to learn more!

some great ecom SaaS banter w/ Zachary Murray, Rishabh Jain, Jeremiah Prummer & Jack K. link to the pod in comments

This is the plan to scale past $25M ARR at Rivo, fully bootstrapped. 1. Ship quality product 10x faster than our competition by using agentic workflows. (Major emphasis on quality) 2. Charge fair prices and attempt to provide exceptional support that scales. 3. Continue to hire the best people from our industry. 4. Go as big and as fast as we possibly can. Currently re-investing every penny of our $5M ARR to make this happen.

95% of the time, scaling a SaaS company through product market fit is like chewing glass. The other 5% is for moments like this. An unprompted testimonial from a DTC legend appearing in the timeline.

We’re hiring a Head of Customer Success! At Rivo, our mission is simple: help Shopify brands drive revenue through loyalty, referrals, memberships, native wallet pass, wishlists, gift cards, and accounts. We’re the retention platform built for Shopify—trusted by HexClad, Princess Polly, True Classic, Kitsch, and thousands more—and we’re looking for a senior CS leader to lead the team that turns that mission into reality: 🎯 Stellar onboarding and strategic guidance 🧭 Craft lifecycle and measurable outcomes that actually stick 🤝 Turn customer insight into product impact If turning clients into superfans is your jam, let’s talk.  🚀 👉 Apply: https://lnkd.in/gr329pzE #hiring #customersuccess #shopify #ecommerce #saas #leadership #remotework

the Sweepstakes king (Sean Frank) has spoken

+811% lift doesn’t lie (!!) — major kudos to the Paper Run team and the crew at Skout Organic for making the most of loyalty. 🥜🍓 Proud to power partnerships like where personalization actually drives action (and snacks). 🙌 #BuiltWithRivo #LoyaltyThatDelivers