Organisational success in the AI era starts with: 📖 Empowering progress through upskilling 🤝 Trust 🛣️ A shared AI journey In our Global Workforce Hopes and Fears Survey, nearly 50,000 employees shared their perspectives about how AI is shaping productivity, growth, and jobs. The learnings show that leaders drive progress by recognising uncertainty, involving employees in shaping the AI journey, and using upskilling and trust-building to encourage safe exploration, as shared by Shebani Patel, US Workforce Solutions Leader at PwC US. Watch the clip, then explore the full Global Hopes and Fears Workforce Survey 2025 for deeper insights: https://pwc.to/4hQ1nOu #HopesAndFears
Empowering employees through upskilling and trust-building is essential for navigating AI transformation effectively, and it's inspiring to see data-driven insights highlighting the importance of shared accountability in this journey 🚀🤝 Thanks for sharing this research PwC
Bill Gates: "We overestimate what we can achieve in 2 years but underestimate what we can achieve in 10" The *real* transformative impact of AI is unlikely to be realised for a couple of years at least. But organisations that set the ground work now, as you conclude, will likely be those that are best primed to realise those transformational benefits PwC
A 7-team rollout collapsed when leaders framed AI as certainty while employees wrestled with 2 incompatible workflows. I traced a 13 percent productivity dip to skill gaps no one quantified. If you exposed just one hidden cost, which matters most?
PwC hits the nail on the head: upskilling, trust, and a shared AI journey are the foundations of organizational success in the AI era. For the Canadian BPO professional services sector, actively involving employees in shaping the AI transition and prioritizing trust-building is absolutely essential for securing buy-in and driving true progress. 🇨🇦 🤝
Upskilling and trust are such powerful levers in the AI era. When employees feel equipped and included in the journey, uncertainty becomes curiosity, and transformation becomes something they co-create, not endure. Love seeing PwC highlight the human side of AI adoption.
Upskilling and trust have become the real competitive advantage in the AI era. When leaders involve their people in the transformation journey, uncertainty turns into capability and capability into momentum.
Really, building trust on employees and encouraging them to upgrade their skills is the key factor of success of the organizations.
Upskilling + trust = the real foundation of AI transformation.
"'Recognising uncertainty' is such an underrated leadership skill right now. The organizations I've seen handle AI transitions well are the ones where leaders acknowledge 'we're figuring this out together' rather than pretending they have all the answers. That honesty creates psychological safety for employees to experiment and learn. Really appreciate PwC sharing these insights from 50,000 employees. The combination of upskilling + trust-building is the roadmap we all need right now."