Throwing AI tools at your team without a plan is like giving them a Ferrari without driving lessons. AI only drives impact if your workforce knows how to use it effectively. After: 1-defining objectives 2-assessing readiness 3-piloting use cases with a tiger team Step 4 is about empowering the broader team to leverage AI confidently. Boston Consulting Group (BCG) research and Gilbert’s Behavior Engineering Model show that high-impact AI adoption is 80% about people, 20% about tech. Here’s how to make that happen: 1️⃣ Environmental Supports: Build the Framework for Success -Clear Guidance: Define AI’s role in specific tasks. If a tool like Momentum.io automates data entry, outline how it frees up time for strategic activities. -Accessible Tools: Ensure AI tools are easy to use and well-integrated. For tools like ChatGPT create a prompt library so employees don’t have to start from scratch. -Recognition: Acknowledge team members who make measurable improvements with AI, like reducing response times or boosting engagement. Recognition fuels adoption. 2️⃣ Empower with Tiger Team Champions -Use Tiger/Pilot Team Champions: Leverage your pilot team members as champions who share workflows and real-world results. Their successes give others confidence and practical insights. -Role-Specific Training: Focus on high-impact skills for each role. Sales might use prompts for lead scoring, while support teams focus on customer inquiries. Keep it relevant and simple. -Match Tools to Skill Levels: For non-technical roles, choose tools with low-code interfaces or embedded automation. Keep adoption smooth by aligning with current abilities. 3️⃣ Continuous Feedback and Real-Time Learning -Pilot Insights: Apply findings from the pilot phase to refine processes and address any gaps. Updates based on tiger team feedback benefit the entire workforce. -Knowledge Hub: Create an evolving resource library with top prompts, troubleshooting guides, and FAQs. Let it grow as employees share tips and adjustments. -Peer Learning: Champions from the tiger team can host peer-led sessions to show AI’s real impact, making it more approachable. 4️⃣ Just in Time Enablement -On-Demand Help Channels: Offer immediate support options, like a Slack channel or help desk, to address issues as they arise. -Use AI to enable AI: Create customGPT that are task or job specific to lighten workload or learning brain load. Leverage NotebookLLM. -Troubleshooting Guide: Provide a quick-reference guide for common AI issues, empowering employees to solve small challenges independently. AI’s true power lies in your team’s ability to use it well. Step 4 is about support, practical training, and peer learning led by tiger team champions. By building confidence and competence, you’re creating an AI-enabled workforce ready to drive real impact. Step 5 coming next ;) Ps my next podcast guest, we talk about what happens when AI does a lot of what humans used to do… Stay tuned.
Strategies For Integrating AI Across Teams
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Summary
Integrating AI across teams requires more than just adopting cutting-edge tools; it demands clear strategies that align AI with team workflows, empower individuals through training, and reimagine how work gets done. The focus is on people and processes to ensure AI becomes a trusted and valuable tool in solving specific challenges.
- Define roles clearly: Align AI tools with specific tasks and team workflows to ensure every team member knows how to utilize AI in their role effectively.
- Prioritize people-focused training: Invest in skill-building and create peer coaching groups to drive knowledge sharing and AI adoption across the organization.
- Redesign workflows: Assess current processes, identify bottlenecks, and introduce AI as a tool to enhance decision-making and amplify human capabilities rather than replace them.
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We tried every AI team structure. They all failed. AI-first teams. Human-first teams. Hybrid models. Pair programming with GPT-5. Then we stopped thinking about AI as a team member. Here's the structure that finally worked: We organize around problems, not roles. Each "pod" has: - A Problem Owner (human): Defines success - A Solution Explorer (human + AI): Finds approaches - A Quality Guardian (human): Ensures standards - An Implementation Sprinter (human + AI): Builds fast - A Context Keeper (human): Maintains knowledge Notice what's missing? "AI Engineer" or "Prompt Engineer." AI isn't a role. It's a tool each person uses differently. The Problem Owner uses AI for market research. The Solution Explorer for ideation. The Quality Guardian for automated testing. The Sprinter for code generation. The Context Keeper for documentation. Same GPT-5. Five different applications. The breakthrough: Stop asking "How do we integrate AI into our team?" Start asking "What problems need solving, and who's best equipped to use which tools?" Our velocity doubled when we stopped treating AI as a separate thing. Your team structure should mirror your problems, not your tools. What organizational antibodies are you fighting while implementing AI?
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AI won’t succeed because of a top-down rollout. It’ll succeed because of teamship. If you want to galvanize your people and unlock the real value of AI, here’s a strategy that’s rooted in human connection: 1. Surface your super users. They’re already playing with AI, finding shortcuts, creating real value. Don’t bury them in training and instead elevate them. Let them lead. 2. Create peer coaching circles. Four super users meeting weekly creates magic. Place them in small groups to share practices, coach each other and document successes. Bypass consultants for your in-house practitioners to elevate winning approaches. You only need outside expertise when internal innovation falls short. 3. Cross-pollinate relentlessly. Remix the groups. Share what’s working. Build a living knowledge base from inside your org. Let innovation spread like wildfire. 4. Scale through peer-led learning. Every super user becomes a coach. Every learner becomes a co-creator. Change cascades through trust. This is what teamship looks like in action. Don’t roll out AI. Co-elevate it. Let your people lead the way.
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We hear all about the amazing progress of AI BUT, enterprises are still struggling with AI deployments - latest stats say 78% of AI deployments get stall or canceled - sounds like we’re still buying tools and expect transformation. But those that have succeeded? They don’t just license AI, they redesign work around them. Because adoption isn’t about the tool. It’s about the people who use it. Let’s break this down: 😖 Buying AI tools just adds to your tech stack. Nothing more, nothing less! Stat you can’t ignore: 81% of enterprise AI tools go unused after purchase. (Source: IBM, 2024) 🙌🏼 But adoption, adoption requires new workflows, new roles, and new routines - this means redesigning org charts, updating SOPs, and rethinking “a day in the life.” Why? Because AI should empower decisions—not just automate tasks. It should amplify human strengths—not quietly sideline them. That’s where the 65/35 Rule comes in! 65% of a successful AI deployment is redesigning business processes and preparing the workforce. Only 35% is tools and infrastructure. But most companies still do the reverse. They invest 90% in tech and 10% in training… and wonder why they’re stuck in “perpetual POC purgatory” (my term for things that never make production. It’s like buying a Formula 1 car and expecting your team to win races—without ever learning to drive. Here’s the better way: Step 1: Start with the “day in the life” Map how work actually gets done today. Not hypothetically. Not aspirationally. Just reality. Step 2: Identify friction points Where do delays, errors, or bad decisions happen? Step 3: Redesign with intent Now—and only now—do you introduce AI. Not to replace the human. But to support and strengthen them. Recommendation #1: Design AI solutions with your workforce, not just for them. Co-create roles, rituals, and reviews. Recommendation #2: Adopt the 65/35 Rule as your north star. If your AI strategy doesn’t spend more time on people and process than tools and tech… it’s not ready. ⸻ AI doesn’t fail because it’s flawed. It fails because the org using it is unprepared. #AI #FutureOfWork #DigitalTransformation #Leadership #OrgDesign #HumanInTheLoop #AIAdoption #DataDrivenDecisions #Innovation >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Sol Rashidi was the 1st “Chief AI Officer” for Enterprise (appointed back in 2016). 10 patents. Best-Selling Author of “Your AI Survival Guide”. FORBES “AI Maverick & Visionary of the 21st Century”. 3x TEDx Speaker