Leveraging Influencer Marketing In Multi-Channel Ecommerce

Last month, Storylane drove over 700,000+ impressions through influencer marketing. And at the start of the year, I had no idea how to make this channel perform consistently. I had no playbook, no proven process, and no ideas. So, I experimented. A lot. And while we’re still figuring it out, here’s what I’ve learned so far: 1. Smaller creators are outperforming larger ones for us Smaller creators often produce better, more authentic content. They’re typically more affordable, work harder, and deliver results with a hyper-focused audience. Larger influencers charge a premium, and the content often feels average. Exceptions exist, but they’re rare. 2. Build a curated influencer portfolio. There are more great influencers out there than your budget can handle. Start small, experiment, and refine a curated portfolio of creators who align with your goals, budget, and audience. This takes trial and error, so don’t rush it. Your “go-to” influencers will emerge over time. 3. Three months is enough to evaluate an influencer. In three months, you’ll know if the partnership is worth continuing. It’s enough time to assess content quality, audience engagement, and impact. 4. Set up clear contracts with influencers Include everything in writing: - Who owns the content? - Can you run ads with it? - Will they engage with your posts? - How many posts will they deliver? Clarity now saves confusion later. 5. Influencer costs vary... a lot. Pricing is all over the place, but here's a starting point. For this platform, expect $500–$2,000 per post for influencers with fewer than 100K followers. Bigger names might quote $5K or more. The highest I’ve seen is $650k per post (no joke). Decide what’s worth it based on your goals and their audience quality. 6. Influencer onboarding matters. Hop on a 1:1 call to align. Share your knowledge, past successes, and internal data. Learn their creative process and set expectations. The better you collaborate upfront, the smoother the partnership. 7. Influencer program management is a full-time job. I tried juggling this alongside my other responsibilities, and it’s a lot. Between sourcing, contracts, payments, content review, and feedback, the workload multiplies with every creator. Bring in outside help if you can afford it or upskill someone internally. 8. Give creators creative freedom. Over-controlling a creator’s content kills authenticity. Work closely on the brief to give them all the context they need, but let their voice shine through. The results are far better when they feel trusted. 9. Ethics build trust (with influencers and your buyers) Always disclose influencer partnerships (FTC compliance isn’t optional). I see a lot of brands and creators not disclose these partnerships (on LinkedIn, in private communities, Slack groups etc.) and it's WRONG. Don't trick your buyers. Be honest. We’re still learning, but this channel is showing promise, and I plan to scale it further in 2025.

The biggest marketing arbitrage for brands right now? Building a cross-channel creator community. If you're on TikTok Shop, this means launching a DTC creator affiliate community and pushing those affiliates to repurpose their content across all channels. Here's how to do it, even if you're not planning to scale big from the start: Base level - Protect your investment + boost performance: 1. Set up with Superfiliate or Social Snowball if you're a Shopify brand on TikTok Shop. 2. Create a Discord channel for all creators to protect against platform disruptions. 3. Give affiliates unique discount codes or links. 4. Coach them to share TikTok content on IG Reels, YouTube Shorts, and Meta Reels. This multiplies impressions, engagement, and sales without additional product seeding. But that's just the beginning... Advanced - Scaling your cross-channel community: 1. Build monthly influencer lists of 4k+ creators on Instagram and YouTube. 2. Use tools like Saral and Onsocial for sourcing. 3. Filter for followers (2k-100k) and engagement rate (2%+). 4. Use cold email software for outreach at scale. 5. Set up a 3-step email sequence with an auto-reply for interested influencers. 6. Seed product to new influencers. 7. Create an onboarding flow with Klaviyo, including a welcome challenge. 8. Invite active creators to your Discord. 9. Push Instagram and YouTube affiliates to create TikTok Shop content / and vise versa 10. Use your community as a content engine for UGC and partnership ads. This strategy onboards 100+ new opt-ins monthly to your DTC affiliate program with minimal friction. It's the direction we're pushing our clients to increase affiliate performance while protecting against potential platform disruptions. Remember, it's all about maximizing your reach and minimizing risk. Cross-channel is the future.