Utilizing A/B Testing Data In Ecommerce Campaigns

👀 Lessons from the Most Surprising A/B Test Wins of 2024 📈 Reflecting on 2024, here are three surprising A/B test case studies that show how experimentation can challenge conventional wisdom and drive conversions: 1️⃣ Social proof gone wrong: an eCommerce story 🔬 The test: An eCommerce retailer added a prominent "1,200+ Customers Love This Product!" banner to their product pages, thinking that highlighting the popularity of items would drive more purchases. ✅ The result: The variant with social proof banner underperformed by 7.5%! 💡 Why It Didn't Work: While social proof is often a conversion booster, the wording may have created skepticism or users may have seen the banner as hype rather than valuable information. 🧠 Takeaway: By removing the banner, the page felt more authentic and less salesy. ⚡ Test idea: Test removing social proof; overuse can backfire making users question the credibility of your claims. 2️⃣ "Ugly" design outperforms sleek 🔬 The test: An enterprise IT firm tested a sleek, modern landing page against a more "boring," text-heavy alternative. ✅ The Result: The boring design won by 9.8% because it was more user friendly. 💡 Why It Worked: The plain design aligned better with users needs and expectations. 🧠 Takeaway: Think function over flair. This test serves as a reminder that a "beautiful" design doesn’t always win—it’s about matching the design to your audience's needs. ⚡ Test idea: Test functional designs of your pages to see if clarity and focus drive better results. 3️⃣ Microcopy magic: a SaaS example 🔬 The test: A SaaS platform tested two versions of their primary call-to-action (CTA) button on their main product page. "Get Started" vs. "Watch a Demo". ✅ The result: "Watch a Demo" achieved a 74.73% lift in CTR. 💡 Why It Worked: The more concrete, instructive CTA clarified the action and benefit of taking action. 🧠 Takeaway: Align wording with user needs to clarify the process and make taking action feel less intimidating. ⚡ Test idea: Test your copy. Small changes can make a big difference by reducing friction or perceived risk. 🔑 Key takeaways ✅ Challenge assumptions: Just because a design is flashy doesn’t mean it will work for your audience. Always test alternatives, even if they seem boring. ✅ Understand your audience: Dig deeper into your users' needs, fears, and motivations. Insights about their behavior can guide more targeted tests. ✅ Optimize incrementally: Sometimes, small changes, like tweaking a CTA, can yield significant gains. Focus on areas with the least friction for quick wins. ✅ Choose data over ego: These tests show, the "prettiest" design or "best practice" isn't always the winner. Trust the data to guide your decision-making. 🤗 By embracing these lessons, 2025 could be your most successful #experimentation year yet. ❓ What surprising test wins have you experienced? Share your story and inspire others in the comments below ⬇️ #optimization #abtesting

Day 6 - CRO series Strategy development ➡ A/B Testing (Part 2) Running an A/B test is just the first step. Understanding the results is where the real value lies. Here’s how to interpret them effectively: 1. Check for Statistical Significance Not all differences are meaningful. Look at the p-value (probability of results happening by chance): ◾ p < 0.05 → Statistically significant ◾ p < 0.01 → Strong statistical significance If the result isn’t statistically significant, it’s not reliable enough to act on. 2. Use Confidence Intervals A confidence interval tells you the range in which the true effect likely falls. ◾ Wide interval → Less certainty ◾ Narrow interval → More precise estimate Tighter confidence intervals indicate a clearer difference between variations. 3. Consider Business Context Numbers don’t exist in isolation. Example: ◾ Click-through rate increases, but conversions don’t? There may be an issue further down the funnel. ◾ More sign-ups but lower retention? You might be attracting the wrong audience. Always tie insights back to business goals. 4. Monitor Guardrail Metrics A test should improve performance without creating new issues. ◾ Higher click-through rates but also higher bounce rates? Something’s off. ◾ Increased conversions but lower customer satisfaction? A long-term risk. Look beyond the primary metric to avoid unintended consequences. Why A/B Testing Matters ✔ Increases Engagement – Find what resonates with your audience ✔ Improves Conversions – Optimize key elements for better performance ✔ Enables Data-Driven Decisions – Move beyond assumptions ✔ Encourages Continuous Improvement – Always refine and optimize See you tomorrow! P.S: If you have any questions related to CRO and want to discuss your CRO growth or strategy, Book a consultation call (Absolutely free) with me (Link in bio)

How to Approach A/B Testing as a Data Analyst A/B testing is a great way to help make data driven decisions on whatever project or product you may be working on.  Here’s a step by step setup guide for how you can go about creating and analyzing A/B tests. This example is mainly focused on doing an A/B test in an ecomm site, but the general principles apply regardless. 𝗦𝘁𝗮𝗿𝘁 𝘄𝗶𝘁𝗵 𝘆𝗼𝘂𝗿 𝗚𝗢𝗔𝗟 𝗮𝗻𝗱 𝗮 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁: Before doing any tech work, you need to clearly understand what you’re trying to accomplish from the test. Make a document outlining the test and set a clear objective in a doc that exactly states what the goal of the A/B test is - are you trying to increase CVR from testing a new feature, encourage repeat rates, etc. What ever the objective is - make a doc outlining the test and start at the top with clearly writing down the goal, then write down your whole testing plan. 𝗠𝗮𝗸𝗲 𝘆𝗼𝘂𝗿 𝗛𝘆𝗽𝗼𝘁𝗵𝗲𝘀𝗶𝘀: In the same doc you state the GOAL - right after it, write down what your test hypothesis is. This really just is, what change do you expect or think you will see fro your test. Here’s an example: Changing the color of the add-to-cart button from green to red, will increase ATC rate by 10%. 𝗦𝗲𝗴𝗺𝗲𝗻𝘁 𝗬𝗼𝘂𝗿 𝗔𝘂𝗱𝗶𝗲𝗻𝗰𝗲: Divide your test population into smaller groups, for an A/B usually 50,50 but if your testing 2 variables could be 33/33/33%. Each sub group you make assign in the Testing doc, which variation of the test will the group get, either control or variant. 𝗗𝗼 𝘁𝗵𝗲 𝘁𝗲𝗰𝗵 𝘄𝗼𝗿𝗸 𝘁𝗼 𝗰𝗿𝗲𝗮𝘁𝗲 𝘁𝗵𝗲 𝘃𝗮𝗿𝗶𝗮𝗻𝘁𝘀: Now you actually have to hookup in the backend to direct your site traffic to receive either the control group or test group that you’ve defined in the Testing doc. Usually you’re going to work with a frontend engineer to make sure all the code is hooked up and ready to go. 𝗥𝘂𝗻 𝘁𝗵𝗲 𝗧𝗲𝘀𝘁: Kick off the test. Make sure you let the test run long enough for statistical significance to be reached. 𝗠𝗲𝗮𝘀𝘂𝗿𝗲 𝗞𝗲𝘆 𝗠𝗲𝘁𝗿𝗶𝗰𝘀: Before kicking off the test, at least make sure you have all you need to collect the data to measure the results on the test. 𝗔𝗻𝗮𝗹𝘆𝘇𝗲 𝘁𝗵𝗲 𝗥𝗲𝘀𝘂𝗹𝘁𝘀: Do a through analysis of all the data that answers the question. Did the change in the variant group lead to a statistically significant improvement over the control? Make sure to validate with stat tests. 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱 𝗮 𝗗𝗲𝗰𝗶𝘀𝗶𝗼𝗻: Make a recommendation and document it in your testing doc, using data as evidence to support if you should implement the change in your Variant group or stay using the tech in the control group. And in a nutshell, that’s how you do an A/B test, this is just a high level overview of it. Overall patience in data collection and precision in the GOAL of the test are key for a successful A/B test.