Writing Restaurant Menus

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  • View profile for Harpawan Singh Kapoor

    Corporate Chef & Culinary Head - NPD & Culinary Operations- ITC Foodtech Business | Ex- ITC Hotels | Ex - ITC FMCG Foods (FABELLE, SUNFEAST) | Presently "Building & Scaling up Premium Cloud kitchen Food brands"

    7,487 followers

    Recently I visited one of the most Globally successful restaurant brand and going through their menu, it got me thinking - #Menu making is a #science and an #art which involves both an artistic aspect and a scientific approach Successful #Restaurant #brands globally Strategize a #Dynamic Menu through something that we Chefs call #menu #engineering Although you may be inclined to go with your gut and offer menu items that speak to your preferences, designing #Food #menus go much deeper than this. Successful restaurants always use a menu as a #strategic #hook to keep customers and increase sales. Along with designing an aesthetically pleasing menu with the right colors, images, and layout, use of “menu engineering” as a way to ensure profitability is the best tool Many restaurant owners will assess profitable menu items as frequently as once a quarter, making it more of a #dynamic rather than a #static process. Here are the menu engineering nuts and bolts to consider. #Workhorses Your “workhorses” are your highly popular but low-profit menu items. When evaluating your profitability, you may not want to remove these essential dishes from the menu, but perhaps find a way to use more affordable ingredients or reduce portion sizes. #Dogs If you come across low-profit menu items that aren’t popular, these are considered “dogs.” So in this specific instance, you may want to remove these dishes entirely from the menu. However, the anomaly might be a kid’s menu items, These might not be too lucrative; however, by keeping this dish, you can keep parents satisfied(your actual target audience)OR a tea/coffee which might be the hook for a customer to order snack/food items when they order a tea/coffee It’s up to you to assess whether this might be a smart business move. #Puzzles Dishes that are highly profitable but low in popularity are considered “puzzles.” For puzzles, you may want to #brainstorm ways to enhance the recipes or reposition them in a way that entices customers. You can even ask employees to highlight puzzles while serving .Giving #eyeballs to those dishes #Stars “Star” items are self-explanatory in a way—these are the high-profit, high-popularity items you want to keep! Although you may be tempted to “spice up” these offerings to raise the bar but I suggest that you do your best to keep the recipe the same and only slightly tweak the ingredients if necessary - Never try to tweak a Superstar dish as it slowly evolves to become a legacy. Your team should do everything in their power to promote these items and marketing efforts should focus on showcasing them on social media. In the realm of menu making, understanding the balance between profitability and customer satisfaction is key. By leveraging menu engineering principles, restaurants can create a dynamic and strategic menu that resonates with customers and enhances overall business success.

  • View profile for Vikram Cotah

    CEO at GRT Hotels & Resorts | Independent Director,Tamil Nadu Tourism Development Corporation | CII committee | Author | United Nations Speaker | Outlook Business-India’s Best CEOs I Hotelier India Power-list 2025

    67,362 followers

    🚫 If you think menus are about food, you’re wrong. A menu is not a price list. It is the silent storyteller of your brand. When I first entered hospitality, I believed menus were simply lists of dishes. Today, I know they are psychological masterpieces — shaping what guests choose, how much they spend, and how they remember the experience. And the fascinating part? Most of this happens without the guest ever realizing it. This isn’t trickery. It’s empathy. It’s design thinking applied to dining. 📌 The psychology at play: 🔸 The Golden Triangle – Diners’ eyes don’t scan menus in order. They land first on the middle, then the top right, then the top left. That’s where your hero dishes must live. 🔸 Anchoring with a Decoy – A ₹4,000 lobster makes a ₹1,800 steak look like a deal. The lobster might not sell, but it sells more steak. 🔸 Words Create Value – “Paneer Tikka” is plain. “Smoked Cottage Cheese Tikka – A Tribute to Punjab” feels irresistible. Language transforms perception. 🔸 Nostalgia is Currency – Call it “Amma’s Rasam” and it’s no longer food. It’s comfort. It’s belonging. People pay for the memory as much as the taste. 🔸 The Healthy Halo – Even if nobody orders the detox juice, just seeing it reassures guests. “I could have made a healthier choice.” Ironically, this often makes them indulge more. 🔸 No Currency Signs – Remove the “₹” and the brain stops seeing it as money. It feels less like a bill, more like an experience. 🔸 Curated Choice – Too many dishes create fatigue. Too few make guests feel trapped. The sweet spot? 7–10 per section in fine dining, 12–15 in casual. ⸻ ✨ Here’s the deeper truth: Menus don’t just feed the body. They feed the imagination. They shape memory, influence emotion, and quietly script the story guests will tell after the meal. The next time you open a menu, ask yourself: What story is it telling me? And if you design menus — ask this: What story is mine telling my guest? Because in hospitality, success is never about selling dishes. It’s about serving memories. ⸻ 👋 I’d love to hear from you: What’s one menu item you’ll never forget — not for the taste, but for the story behind it? #Hospitality #Leadership #MenuPsychology #GuestExperience #Storytelling

  • View profile for Chef Sameer UAE

    Restaurant Profitability Consultant - Michelin Trained Chef, Helping UAE & India Restaurants Scale Quality and Profits through Menu Audit & Work-flow optimization

    9,740 followers

    𝗥𝗲𝘀𝘁𝗮𝘂𝗿𝗮𝗻𝘁 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗛𝗮𝗰𝗸 - 𝗣𝗮𝗿𝘁 3 𝗧𝘂𝗿𝗻 𝘆𝗼𝘂𝗿 𝗺𝗲𝗻𝘂 𝗶𝗻𝘁𝗼 𝗠𝗮𝗿𝘃𝗲𝗹𝗼𝘂𝘀 You will be surprised to know that your Menu is less about food, but more about design and numbers. 𝗦𝘁𝗲𝗽 1: 𝗖𝗿𝘂𝗻𝗰𝗵 𝘁𝗵𝗲 𝗡𝘂𝗺𝗯𝗲𝗿𝘀 𝗗𝗶𝗴 𝗶𝗻𝘁𝗼 𝗱𝗮𝘁𝗮 : take a deep dive into your sales data like it’s a bottomless pot of gold to learn Top Performers: Spot the dishes that practically sprint out of the kitchen. These are your MVPs (Most Valuable Plates). Menu Wallflowers: Identify those items that doesn't excite many, and get rid of them. 𝗦𝘁𝗲𝗽 2: 𝗧𝗮𝗹𝗸 𝘁𝗼 𝗬𝗼𝘂𝗿 𝗙𝗿𝗼𝗻𝘁-𝗟𝗶𝗻𝗲 𝗙𝗼𝗼𝗱 𝗛𝗲𝗿𝗼𝗲𝘀 Your servers are your secret weapon – they know the menu inside out and hear everything customers say: 𝗟𝗲𝗮𝗿𝗻 What Excites Customers? Ask your team which dishes spark joy and get diners raving. What Confuses or Repels? Find out which items leave customers confused. 𝗦𝘁𝗲𝗽 3: 𝗪𝗮𝘁𝗰𝗵 𝘁𝗵𝗲 𝗣𝗹𝗮𝘁𝗲𝘀 Check what's coming back to Dish-Wash area, it can tell you different story. Clean Plates: A wiped-clean plate is a standing ovation for your chef. Half-Eaten Meals: If dishes come back half-finished, it’s time for a taste test or a tweak. 𝗦𝘁𝗲𝗽 4: 𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 See what’s buzzing online: Instagram Love: Are certain dishes lighting up social media with likes and comments? Missing in Action: If some dishes never make it to the foodie spotlight, it’s worth asking why. Smartly Design your Menu 1. 𝗣𝗿𝗶𝗺𝗲 𝗥𝗲𝗮𝗹 𝗘𝘀𝘁𝗮𝘁𝗲: Move your most popular dishes to the top right corner of your menu – the sweet spot where eyes naturally land. Marketing Hook: Use your star dishes in promotions or social media campaigns to pull people in. 2. 𝗦𝗽𝗶𝗻-𝗢𝗳𝗳 𝗛𝗶𝘁𝘀: Create variations or specials based on these customer favorites. 3. 𝗥𝗲𝘀𝗰𝘂𝗲 𝘁𝗵𝗲 𝗨𝗻𝗱𝗲𝗿𝗱𝗼𝗴𝘀, Low selling-High Margin should undergo 3 step process Analyze the Issue: Is it taste, presentation, price, or something else? Makeover Magic: A new name, fresh ingredients, or a stunning presentation Let It Go: Some dishes are better off in menu heaven. 4. 𝗧𝗲𝘀𝘁 𝗡𝗲𝘄 𝗗𝗶𝘀𝗵𝗲𝘀 Specials First: Trial new items as limited-time specials. Customer Requests: Listen to guests’ suggestions. to get your next big hit. 5. 𝗣𝗿𝗶𝗰𝗲 𝗦𝗺𝗮𝗿𝘁𝘀 Profitable Pricing: Your top dishes should be priced to profit without over pricing. Strategic Adjustments: A small price drop on low-selling items might boost sales. 6. 𝗠𝗲𝗻𝘂 𝗗𝗲𝘀𝗶𝗴𝗻 𝗠𝗮𝗴𝗶𝗰 Irresistible Descriptions: Write menu descriptions that make mouths water. \ Showcase with Photos: Add high-quality images of your star dishes. Keep It Clean: A simple, easy-to-read layout. Like what you are reading? Follow me for more. Share your thoughts in comments below

  • View profile for Hareesh Gopalan

    𝗚𝗮𝘀𝘁𝗿𝗼𝗻𝗼𝗺𝗶𝗰 𝗖𝘂𝗹𝗶𝗻𝗮𝗿𝘆 𝗟𝗲𝗮𝗱𝗲𝗿 | 𝗟𝘂𝘅𝘂𝗿𝘆 𝗛𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆 𝗠𝗮𝘃𝗲𝗻 | 𝗣𝗮𝘀𝘀𝗶𝗼𝗻𝗮𝘁𝗲 𝗦𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗶𝗹𝗶𝘁𝘆 | #𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝗖𝗵𝗲𝗳 #𝗟𝘂𝘅𝘂𝗿𝘆𝗛𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆

    7,933 followers

    𝗬𝗢𝗨𝗥 𝗠𝗘𝗡𝗨 𝗜𝗦 𝗬𝗢𝗨𝗥 𝗩𝗢𝗜𝗖𝗘: 𝗠𝗔𝗞𝗘 𝗘𝗩𝗘𝗥𝗬 𝗗𝗜𝗦𝗛 𝗖𝗢𝗨𝗡𝗧 Over a period of time, as an experienced chef, I have learned that a menu is more than just a list of dishes. 𝗜𝘁’𝘀 𝗮 𝗿𝗲𝗳𝗹𝗲𝗰𝘁𝗶𝗼𝗻 𝗼𝗳 𝘃𝗶𝘀𝗶𝗼𝗻, 𝗰𝗿𝗲𝗮𝘁𝗶𝘃𝗶𝘁𝘆, 𝗮𝗻𝗱 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆. Beyond showcasing what a kitchen can do, a well-designed menu has the power to influence guest choices and boost profitability. This is where 𝗺𝗲𝗻𝘂 𝗲𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴 comes in-𝙖 𝙨𝙠𝙞𝙡𝙡𝙛𝙪𝙡 𝙢𝙞𝙭 𝙤𝙛 𝙘𝙪𝙡𝙞𝙣𝙖𝙧𝙮 𝙥𝙖𝙨𝙨𝙞𝙤𝙣 𝙖𝙣𝙙 𝙨𝙩𝙧𝙖𝙩𝙚𝙜𝙞𝙘 𝙩𝙝𝙞𝙣𝙠𝙞𝙣𝙜. 𝙏𝙃𝙀 𝘾𝙃𝙀𝙁’𝙎 𝙋𝙀𝙍𝙎𝙋𝙀𝘾𝙏𝙄𝙑𝙀 Every dish on a menu has a role. Some are the stars of the show, others complement the lineup, and a few may even be personal favorites. Menu engineering allows us to step back, analyze their impact, and make informed decisions about which items to elevate, adjust, or retire. 𝙁𝙊𝙐𝙍 𝙏𝙔𝙋𝙀𝙎 𝙊𝙁 𝘿𝙄𝙎𝙃𝙀𝙎 1. 𝗦𝘁𝗮𝗿𝘀: Popular and profitable dishes that shine as signature creations. 2. 𝗣𝘂𝘇𝘇𝗹𝗲𝘀: High-margin dishes that don’t sell well but might, with better marketing or positioning. 3. 𝗣𝗹𝗼𝘄𝗵𝗼𝗿𝘀𝗲𝘀: Crowd-pleasers with lower profits. Small tweaks to portions or pricing can enhance their value. 4. 𝗗𝗼𝗴𝘀: Low-profit, low-demand items that may not belong on the menu anymore. 𝙂𝙐𝙄𝘿𝙄𝙉𝙂 𝙂𝙐𝙀𝙎𝙏 𝘾𝙃𝙊𝙄𝘾𝙀𝙎 Menu engineering is about influencing choices in subtle but effective ways: * 𝗣𝗹𝗮𝗰𝗲𝗺𝗲𝗻𝘁: Diners’ eyes naturally focus on hotspots like the top-right corner. Feature the stars there. * 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻𝘀: Words matter—“Pan-seared salmon with citrus beurre blanc” sells better than “Salmon.” * 𝗣𝗿𝗶𝗰𝗶𝗻𝗴: Include a premium item to anchor perception, making other options seem more affordable. * 𝗩𝗶𝘀𝘂𝗮𝗹 𝗖𝘂𝗲𝘀: Use sparing highlights like boxes or chef’s picks to draw attention to key dishes. 𝘼𝘿𝘼𝙋𝙏 𝙏𝙊 𝙎𝙏𝘼𝙔 𝘼𝙃𝙀𝘼𝘿 Menus should evolve with seasons, trends, and guest preferences. Regular analysis of sales data and feedback can reveal what’s working and where adjustments are needed. Turning puzzles into stars or enhancing plowhorses can elevate your menu’s performance. 𝙏𝙃𝙀 𝙏𝘼𝙆𝙀𝘼𝙒𝘼𝙔 𝗔𝘀 𝗰𝗵𝗲𝗳𝘀, 𝘄𝗲 𝗽𝗼𝘂𝗿 𝗼𝘂𝗿 𝗽𝗮𝘀𝘀𝗶𝗼𝗻 𝗶𝗻𝘁𝗼 𝗲𝘃𝗲𝗿𝘆 𝗱𝗶𝘀𝗵. 𝗠𝗲𝗻𝘂 𝗲𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴 𝗲𝗻𝘀𝘂𝗿𝗲𝘀 𝘁𝗵𝗮𝘁 𝘁𝗵𝗶𝘀 𝗽𝗮𝘀𝘀𝗶𝗼𝗻 𝘁𝗿𝗮𝗻𝘀𝗹𝗮𝘁𝗲𝘀 𝗶𝗻𝘁𝗼 𝗯𝗼𝘁𝗵 𝗴𝘂𝗲𝘀𝘁 𝘀𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝘀𝘂𝗰𝗰𝗲𝘀𝘀. 𝙒𝙝𝙖𝙩 𝙨𝙩𝙤𝙧𝙮 𝙞𝙨 𝙮𝙤𝙪𝙧 𝙢𝙚𝙣𝙪 𝙩𝙚𝙡𝙡𝙞𝙣𝙜? 𝙇𝙚𝙩’𝙨 𝙚𝙭𝙘𝙝𝙖𝙣𝙜𝙚 𝙞𝙙𝙚𝙖𝙨 𝙞𝙣 𝙩𝙝𝙚 𝙘𝙤𝙢𝙢𝙚𝙣𝙩𝙨! #menuengineering #foodandbeverage #essential #education #creativity #passion #design #business #management #basic #menu #chef #hospitality

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  • View profile for Amr Assaad

    Area General Manager | Asset Management | Lean Six Sigma | Hospitality Executive

    9,936 followers

    Menu engineering is the strategic process of designing and optimizing a restaurant's menu to maximize profitability and enhance customer satisfaction. This involves several steps, including analyzing menu item performance, pricing strategies, layout design, and promotional tactics. Here are some key concepts and steps involved in menu engineering: #Key Concepts 1.Menu Categories: Items are often classified into four categories based on their popularity and profitability: -Stars:High in popularity and high in profitability. These are the items you want to promote. -Plowhorses:High in popularity but low in profitability. These might need reevaluation for pricing or portion size. -Puzzles:Low in popularity but high in profitability. These could be promoted more actively or repositioned on the menu to attract attention. -Dogs:Low in both popularity and profitability. Consider removing these from the menu. 2.Food Cost Percentage:This is the cost of the ingredient divided by the menu price. It's crucial to ensure that food costs remain manageable while still providing quality. 3.Perceived Value:The way a customer views the quality and price of an item can influence their purchasing decision. Effective descriptions and presentation can increase perceived value. 4.Pricing Strategies: - Psychological Pricing: Pricing items just below a whole number (e.g., $9.99 instead of $10.00) can make a cost appear more appealing. -Bundling:Offering combos or meals that provide perceived savings can encourage larger orders. 5.Menu Layout and Design: The visual presentation of the menu can impact sales. Highlighting specific items using boxes, icons, or special formatting can draw attention and influence decisions. #Steps in Menu Engineering 1.Data Collection:Gather sales data for each menu item over a specific period to assess performance based on sales and profitability. 2.Categorization:Analyze each menu item using a grid that plots popularity against profitability to identify where they fall (Stars, Plowhorses, Puzzles, Dogs). 3.Adjustments:Based on analysis, make strategic changes. This can include adjusting prices, changing portion sizes, enhancing descriptions, redesigning the menu layout, or removing underperforming items. 4.Testing and Feedback:Implement changes and test their impact on sales. Gather customer feedback to understand their perceptions. 5.Continuous Monitoring:Menu engineering is not a one-time process. Continuously monitor sales and customer feedback to refine the menu as needed. #Importance of Menu Engineering - Profit Maximization: Well-engineered menus can significantly increase profitability by promoting high-margin items and reducing waste. -Customer Satisfaction:A thoughtfully designed menu can enhance the dining experience, leading to repeat customers and positive word-of-mouth. -Operational Efficiency:Streamlined menus can simplify inventory management and kitchen operations, leading to improved efficiency.

  • View profile for Hesham Issa

    F&B Operations Manager | Catering Operations | Contract Catering | Industrial Catering | Events Catering | P&L Management | Cost Control | KPIs | GCC Hospitality

    10,685 followers

    Why Menu Mix Analysis Is the Hidden Driver of Catering Profitability In catering and multi-unit F&B operations, menu engineering is not a marketing exercise it is a financial and operational strategy that directly determines long-term profitability. Many leaders still evaluate menus only on sales volume, while the real impact lies in margin analysis, demand behavior, and cost dynamics. Step 1: Define the Financial Framework Contribution Margin (CM): Selling Price Food Cost per portion. Example: Dish A sells for $12, costs $4 to produce → CM = $8. Menu Mix % (MM%): (Units sold ÷ Total units sold) × 100. Example: Dish A sold 800 units out of 4,000 total → MM% = 20%. Weighted Contribution (WC): CM × Units Sold. This reveals the actual cash profit per dish, not just the margin percentage. Step 2: Build the Menu Engineering Matrix Each dish is placed into a quadrant: Stars (High CM, High MM%): Protect and promote. These are your anchors. Ensure consistency, availability, and marketing visibility. Plow Horses (Low CM, High MM%): Manage carefully. They generate volume but erode profit. Solutions include portion adjustments, supplier negotiations, or introducing premium versions. Puzzles (High CM, Low MM%): Push strategically. Often overlooked by guests but financially attractive. Improve through placement on the menu, staff upselling, or bundling with popular items. Dogs (Low CM, Low MM%): Rationalize. They consume resources without return. Remove or repurpose ingredients into higher-margin dishes. Step 3: Operational Insights Beyond Finance 1. Procurement: Menu engineering drives smarter purchasing. For example, knowing “Dish A” consumes 35% of chicken stock allows procurement to negotiate better contracts. 2. Labor Efficiency: Low margin, labor intensive dishes create “hidden costs.” Measuring prep time per dish ensures labor impact is factored into menu decisions. 3. Waste Management: Engineering highlights slow-moving items that tie up inventory and increase spoilage. 4. Menu Design Psychology: Placement, description, and pricing strategy (decoys, bundle pricing, anchoring) can shift guest demand toward profitable items. 5. Seasonality & Volatility: Quarterly reviews adjust menus for raw material price swings (meat, dairy, seafood) to safeguard margins. Step 4: Link to the P&L Outlet-Level P&L: Contribution analysis per dish rolls up into unit-level profitability. Multi-Unit Consolidation: Comparing the same dish across outlets reveals performance gaps (why a dish is a “Star” in Outlet A but a “Plow Horse” in Outlet B). Strategic Reporting: Menu engineering results should be presented alongside labor cost and overhead allocation to give leadership a full view of financial health. A disciplined menu engineering review every quarter transforms the menu into a strategic profit tool. Instead of chasing revenue, leaders focus on balancing sales mix, contribution, and operational impact.

  • View profile for Jim Taylor

    Redefining the Future of Consulting — I Help Consultants Build Businesses That Are Profitable, Predictable, and Respected in as Little as 1 Hour Per Week | 2 x Author | Entrepreneur | Restaurateur | Podcaster

    52,475 followers

    Your menu is costing you profits—and you may not even realize it. Menu design isn’t just about looks; it’s about strategy. The way items are placed directly influences what guests order—and how much they spend. Aka. How much money you make. Here’s how smart operators use menu psychology to boost profits without sacrificing guest experience: • First and last items get 25% more attention. → Place your “safe” options here—dishes with broad appeal that make decisions easy. • The upper-right corner is prime real estate. → Feature your “stars” here—high-profit, high-volume items that you want to sell the most. • High-margin items go in the middle. → Guests naturally skim past the middle, which lowers price resistance and makes these dishes feel like better value. • Decoy items make prices feel more reasonable. → A $45 lobster makes the $38 steak look like a smart choice—and guests feel good about their decision. The results? —> Higher profits without raising prices. —> Smoother kitchen operations. —> Happier, more satisfied guests. 💡 Pro Tip: If your menu isn’t designed to guide decisions, you’re leaving money on the table. A few strategic tweaks can turn it into your most profitable tool. Follow me for more proven strategies to improve profitability and operations. And don’t be afraid to repost this. ♻️ #RestaurantManagement #MenuEngineering #Profitability #HospitalityTips

  • View profile for Naveed Dowlatshahi

    Executive Leadership | Transforming Hospitality | Expert in Business Turnaround, Strategic Planning, and Growth | Speaker & Industry Leader

    28,132 followers

    Your Guests Read with Their Eyes Before They Order with Their Mouths A menu isn’t just a list of dishes. It’s a sales tool, a brand statement, and one of the most powerful levers for profitability in a restaurant. Done right, it guides guests naturally toward the items you want to sell. Done poorly, it confuses, overwhelms, or pushes them to the cheapest options. In the GCC, where dining choices are abundant and guests are increasingly value-conscious, menu psychology can make the difference between survival and success. What menu psychology really means: 1. Placement drives choice Studies show guests pay most attention to the top-right corner of a menu. Premium items and profitable dishes belong here. In Dubai, one café boosted sales of its signature breakfast by 18% simply by repositioning it. 2. Descriptions sell more than photos Guests are drawn to menus that tell stories. “Grilled salmon with lemon” is fine. But “Charcoal-grilled salmon, marinated overnight in citrus and herbs” sells more, because it creates a sensory image. 3. Choice overload reduces spend More isn’t always better. In Riyadh, a casual dining group reduced its menu size by 20% and saw AOV rise. Why? Guests stopped hesitating and gravitated toward higher-margin items. 4. Anchoring prices Listing one premium, high-priced item changes how guests perceive the rest of the menu. That “hero” dish often isn’t meant to sell, but to make everything else look like good value. 5. Highlighting subtly, not shouting Boxes, icons, or chef’s recommendations guide guests toward what you want them to order. But overusing them cheapens the effect. One or two well-placed highlights are enough. Best practice examples from the GCC: • A Qatari steakhouse added a “sharing board” for groups. By presenting it as the hero item, they drove upsell of appetisers and sides, raising group bills by 25%. • A Kuwaiti casual chain moved desserts onto a separate mini-menu, given after mains. Dessert attachment rates doubled because the offer came at the right moment. • In KSA, a QSR added “limited time only” icons to three items, creating urgency. Sales spiked, and those dishes became permanent best-sellers. The lesson: a menu is not a catalogue. It’s a silent salesperson. The words, layout, and design shape guest behaviour long before they taste a bite. So the question is: is your menu designed to showcase dishes, or to maximise guest satisfaction and profitability? #MenuEngineering #Hospitality #GCCRestaurants #FandB #HospitalityLeadership #RestaurantGrowth #CustomerExperience #KuwaitRestaurants #DubaiRestaurants #QatarRestaurants #KSAHospitality #Gastronomica

  • View profile for ARJUN MARIYAPPAN

    Food and beverage manager 17+years of experience in a hotel combine excellence and professional training to deliver outstanding results in both service and staff development Best Manager& Award Tamil Nadu Best Tourism

    9,798 followers

    🍽️ Menu Engineering: The Science Behind Profitable Menus Menu engineering isn’t just about listing dishes—it’s a strategic tool that blends psychology, marketing, and data to maximize profitability while elevating guest experience. 🔑 What is Menu Engineering? It’s the structured analysis of menu items based on two key factors: • Popularity (how often guests order it) • Profitability (how much profit it brings per dish) This helps F&B leaders classify, price, and promote dishes more effectively. 📊 The Four Menu Item Categories 1. ⭐ Stars – High profit & high popularity → showcase proudly. 2. 💰 Plowhorses – Low profit & high popularity → control portions or re-price. 3. 🎯 Puzzles – High profit & low popularity → boost marketing/placement. 4. ⚠️ Dogs – Low profit & low popularity → remove, replace, or reposition. 🎨 The Psychology of Menu Design • Menu Layout: Place high-profit items where eyes naturally land. • Decoy Pricing: Premium options make mid-range dishes feel affordable. • Descriptive Labels: Words like “wood-fired,” “handcrafted,” or “heritage” can increase sales. • Visual Hierarchy: Fonts, icons, and highlights subtly guide choices. 📈 Why It Matters in F&B ✔ Boosts profits without raising costs ✔ Enhances guest satisfaction & loyalty ✔ Improves inventory & cost control ✔ Creates data-driven menu strategies ✔ Strengthens brand identity through storytelling 🌍 Real-World Applications • Restaurants & Cafés: Optimize menu mix to feature top performers. • Hotels & Resorts: Tailor menus to match guest profiles (luxury, wellness, global tastes). • QSRs & Cloud Kitchens: Test, price, and scale new items rapidly. 🚀 Final Takeaway Menu engineering is about more than food—it’s about presentation, pricing, and perception. Done right, it transforms menus into powerful profit drivers while creating memorable dining experiences. Essential for restaurateurs, chefs, and F&B managers looking to balance culinary creativity with business strategy. #MenuEngineering #FandBStrategy #RestaurantProfitability #CulinaryBusiness #HospitalityExcellence #RestaurantSuccess #MenuDesign #FandBInnovation #SmartMenu #HospitalityManagement #ProfitableMenus #FoodAndBeverage #CulinaryLeadership #FandBManager #RestaurantGrowth

  • View profile for Varun S

    Menu Psychology & Cloud Kitchen Insights | Helping Food Founders Build Smarter Brands

    1,040 followers

    If customers are walking out after spending only ₹180 on one pizza, it is not a food problem. It is a design problem. I saw this in a small pizzeria café in Chennai. Nice place, good pizzas, but sales stayed flat. Most guests came in, ordered one 9-inch pizza, shared it, and left. The founder was making the classic first-time mistake. Changing the menu every week. New SKUs added, old ones removed. No consistency for customers, no rhythm for staff. Even the few items that could have worked were always missing. The change came when we stopped looking at items and started designing meals. - Pizza as the anchor. - Paneer or Chicken Strips as the side that stayed crisp. - A light iced tea to cut the heaviness. Not the fanciest combo, but we kept it steady. We framed it clearly as “For One” and “For Two.” Customers saw it, trusted it, and ordered it. Within a month, the average order value crossed ₹300. That extra hundred per order was the difference between scraping by and covering rent. Here’s the real lesson: menu engineering is not about clever ideas. It is about discipline. A bundle only works when you keep it long enough for customers to form a habit. That’s why I call it the Nod Bundle, when the meal feels complete, the guest doesn’t think twice. They simply nod yes. And the numbers only hold if the costing does: Anchor → 30–35% COGS (clear portion, protein forward). Side → 20–25% COGS (adds crunch or satiety, travels well). Drink → 15–20% COGS (light, batchable, no sugar bomb). I’ve seen this simple formula change the numbers for cafés and QSRs again and again.

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