I just spent 47 hours optimizing checkout for a fitness and wellness brand. Here's how we turned their biggest revenue leak into a 14% conversion boost. Last month, a D2C fitness and wellness brand reached out with a problem that's haunting most e-commerce founders: "Our traffic is great, our products are selling, but we're losing customers at the final step." When I dug into their data, the picture was clear: → Customers abandoning carts during lengthy checkout flows → Returning buyers frustrated with re-entering the same details → Zero visibility on who was leaving and why → No way to retarget lost customers Here's exactly what I did: Hour 1-15: Audit & Analysis I mapped their entire checkout journey. Found 8 friction points and 3 critical data gaps. Hour 16-32: Solution Implementation Integrated Razorpay Magic Checkout to: 👉 Pre-fill customer information automatically 👉 Reduce checkout steps from 6 to 2 👉 Create detailed abandoned cart tracking 👉 Enable real-time retargeting capabilities Hour 33-47: Testing & Optimization A/B tested the new flow, monitored user behavior, and fine-tuned the experience. The results after 30 days: ✅ 14% increase in conversion rate ✅ 5x faster checkout process ✅ Complete abandoned cart visibility ✅ 35% recovery rate on abandoned carts The biggest insight? Most brands treat checkout as a technical afterthought. But it's actually where your entire funnel either converts or collapses. This client went from losing 7 out of 10 customers at checkout to converting nearly 8 out of 10. Same traffic. Same products. Different checkout experience. The lesson I'm taking to every client now: Your payment flow isn't just about collecting money, it's about respecting your customer's time and removing every possible barrier between intent and purchase. For fellow consultants and founders: What's the biggest conversion killer you've seen in e-commerce? Drop your thoughts below.
Accelerating Checkout Speed
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Summary
Accelerating checkout speed means making the online checkout process quicker and easier for shoppers, which reduces cart abandonment and boosts sales. By streamlining forms, minimizing distractions, and focusing on mobile-friendly design, brands can turn more browsers into buyers and ensure a smoother, more satisfying customer experience.
- Streamline steps: Cut unnecessary fields and extra screens to help customers complete their purchase with just a few clicks.
- Prioritize mobile: Design your checkout flow to be clear, fast, and thumb-friendly so shoppers on phones can buy without any hassle.
- Offer quick payment: Enable express payment options like Apple Pay, Google Pay, or guest checkout so buyers don’t waste time logging in or entering details.
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You got the click. They liked the product. They hit "Add to Cart." Then...silence. Cart abandonment isn't always about price or timing. It’s about cognitive overload right before the finish line. Let’s break it down: 𝗛𝗲𝗿𝗲’𝘀 𝘄𝗵𝗮𝘁 𝗺𝗼𝘀𝘁 𝗰𝗮𝗿𝘁𝘀 𝗹𝗼𝗼𝗸 𝗹𝗶𝗸𝗲: - Multiple upsells - Confusing discount fields - Cross-sell suggestions - Shipping ETA popups - Shipping insurance opt-ins - Loyalty nudges - People also bought… That’s 7 new decisions after they’ve already made one. It is one thing to try this with loyal, returning customers. But first time visitors…PUMP. THE. BRAKES. It’s like agreeing to a date...and getting handed a prenup over appetizers. What to fix in your cart flow: 𝟭. 𝗡𝗼 𝗺𝗼𝗿𝗲 𝘁𝗵𝗮𝗻 𝟭 𝘂𝗽𝘀𝗲𝗹𝗹 You don’t need 5. You need 𝗼𝗻𝗲 𝘁𝗵𝗮𝘁’𝘀 𝗿𝗲𝗹𝗲𝘃𝗮𝗻𝘁, 𝗳𝗮𝘀𝘁, 𝗮𝗻𝗱 𝗰𝗮𝗻 𝗯𝗲 𝗮𝗱𝗱𝗲𝗱 𝗶𝗻 𝟭 𝘁𝗮𝗽. 𝟮. 𝗔𝘂𝘁𝗼-𝗮𝗽𝗽𝗹𝘆 𝗱𝗶𝘀𝗰𝗼𝘂𝗻𝘁𝘀 Don’t make them copy/paste a code from email. That’s friction. 𝟯. 𝗦𝗵𝗼𝘄 𝘀𝗵𝗶𝗽𝗽𝗶𝗻𝗴 𝗰𝗼𝘀𝘁 𝗲𝗮𝗿𝗹𝘆 Surprise shipping is the #1 cart killer. Be upfront or offer a free shipping threshold. And, Make sure shipping messaging actually matches what is presented in the checkout. 𝟰. 𝗟𝗲𝘁 𝘁𝗵𝗲𝗺 𝗰𝗵𝗲𝗰𝗸 𝗼𝘂𝘁 𝗳𝗮𝘀𝘁 Guest checkout. Express pay. Shop Pay. Don’t make them log in just to give you money. 𝟱. 𝗞𝗶𝗹𝗹 𝗱𝗶𝘀𝘁𝗿𝗮𝗰𝘁𝗶𝗼𝗻𝘀 No floating widgets, quizzes, or surveys once someone is in checkout mode. Focus = finish. Great example: BattlBox With their subscriptions, they go from click to checkout speedy fast. No distractions outside fo a checkout bump. And 1-click checkout options. Zero chaos. Treat your cart like the final step in a relay race. You don’t hand the baton and then ask 3 questions mid-sprint.
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The moment of truth in ecommerce isn't adding to cart - it's CHECKOUT. This is where your revenue is either captured or lost. With over 80% of Shopify traffic now coming from mobile devices, an optimized checkout experience is essential. Master these 20 checkout optimization tactics to boost your conversion rate: 1. Allow guest checkout (account creation can wait, but use Rivo for that) 2. Offer multiple payment options 3. Display security badges prominently (use Platter+) 4. Design for mobile FIRST 5. Minimize form fields ruthlessly 6. Show ALL costs upfront (no surprises) 7. Use clear progress indicators 8. Use one-page checkout flow (can test against multi-page, but one-page outperforms in our experience) 9. Design clear, compelling CTAs 10. Capture exit intent with smart prompts 11. Support autofill functionality 12. Optimize loading speed (critical on mobile) 13. Show visual cart reminders throughout 14. Enable "save cart" features 15. Move account creation AFTER purchase 16. Offer risk reversal/return policies 17. Make support options post-purchase clear and easy 18. Test and measure continuously 19. Add post-purchase offers (use Platter+) Checkout optimization isn't one-and-done, but you can easily improve your checkout performance by double-digit percent. Commit to making small, continuous improvements based on data that comes in.
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🚨 𝐒𝐭𝐨𝐩 𝐁𝐮𝐫𝐧𝐢𝐧𝐠 𝐀𝐝 𝐒𝐩𝐞𝐧𝐝: 𝐅𝐢𝐱 𝐘𝐨𝐮𝐫 𝐌𝐨𝐛𝐢𝐥𝐞 𝐒𝐢𝐭𝐞 𝐅𝐢𝐫𝐬𝐭 Here is a hard truth I share with clients all the time: 👉 𝗗𝗼 𝗻𝗼𝘁 𝗯𝗼𝘁𝗵𝗲𝗿 𝗿𝘂𝗻𝗻𝗶𝗻𝗴 𝗠𝗲𝘁𝗮 𝗔𝗱𝘀 𝗶𝗳 𝘆𝗼𝘂𝗿 𝗺𝗼𝗯𝗶𝗹𝗲 𝘄𝗲𝗯𝘀𝗶𝘁𝗲 𝗶𝘀 𝗻𝗼𝘁 𝗼𝗽𝘁𝗶𝗺𝗶𝘇𝗲𝗱. Why? Because more than 𝟵𝟱% 𝗼𝗳 𝗠𝗲𝘁𝗮’𝘀 𝗮𝘂𝗱𝗶𝗲𝗻𝗰𝗲 𝗶𝘀 𝗯𝗿𝗼𝘄𝘀𝗶𝗻𝗴 𝗼𝗻 𝗺𝗼𝗯𝗶𝗹𝗲. That means nearly every click you pay for is landing on a phone screen. And if your mobile experience is not smooth, fast, and frictionless, you are essentially paying to frustrate your potential customers. I have seen this mistake over and over again. Brands rush into ads thinking, “𝘐𝘧 𝘐 𝘴𝘱𝘦𝘯𝘥 𝘮𝘰𝘳𝘦, 𝘐 𝘸𝘪𝘭𝘭 𝘴𝘦𝘭𝘭 𝘮𝘰𝘳𝘦.” But ads do not fix broken fundamentals: • 𝘈 𝘤𝘭𝘶𝘯𝘬𝘺 𝘤𝘩𝘦𝘤𝘬𝘰𝘶𝘵 𝘱𝘳𝘰𝘤𝘦𝘴𝘴 • 𝘈 𝘴𝘭𝘰𝘸 𝘴𝘪𝘵𝘦 𝘵𝘩𝘢𝘵 𝘵𝘢𝘬𝘦𝘴 5–7 𝘴𝘦𝘤𝘰𝘯𝘥𝘴 𝘵𝘰 𝘭𝘰𝘢𝘥 • 𝘈 𝘥𝘦𝘴𝘬𝘵𝘰𝘱-𝘧𝘪𝘳𝘴𝘵 𝘥𝘦𝘴𝘪𝘨𝘯 𝘴𝘩𝘳𝘶𝘯𝘬 𝘥𝘰𝘸𝘯 𝘵𝘰 “𝘧𝘪𝘵” 𝘮𝘰𝘣𝘪𝘭𝘦 • 𝘛𝘪𝘯𝘺 𝘧𝘰𝘯𝘵𝘴, 𝘩𝘢𝘳𝘥-𝘵𝘰-𝘤𝘭𝘪𝘤𝘬 𝘣𝘶𝘵𝘵𝘰𝘯𝘴, 𝘰𝘳 𝘤𝘰𝘯𝘧𝘶𝘴𝘪𝘯𝘨 𝘯𝘢𝘷𝘪𝘨𝘢𝘵𝘪𝘰𝘯 When those issues exist, no ad creative, targeting hack, or budget increase will save you. In fact, ads only magnify the problem. You’re driving traffic into a leaky bucket. Here is what you must lock in before scaling Meta Ads: 👉 𝗦𝗽𝗲𝗲𝗱: Your site should load in under 3 seconds. Anything slower and you’re bleeding conversions. 👉 𝗧𝗿𝘂𝗲 𝗺𝗼𝗯𝗶𝗹𝗲-𝗳𝗶𝗿𝘀𝘁 𝗱𝗲𝘀𝗶𝗴𝗻: Not a desktop version squeezed onto a phone, but a layout that feels natural for thumbs, swipes, and quick decisions. 👉 𝗖𝗵𝗲𝗰𝗸𝗼𝘂𝘁 𝘀𝗶𝗺𝗽𝗹𝗶𝗰𝗶𝘁𝘆: Offer express pay options like Apple Pay, Google Pay, and Shop Pay. Every extra step in checkout is money left on the table. 👉 𝗖𝗹𝗮𝗿𝗶𝘁𝘆 𝗮𝗯𝗼𝘃𝗲 𝘁𝗵𝗲 𝗳𝗼𝗹𝗱: On mobile, you have seconds to communicate value. If users have to scroll endlessly to “get it,” you’ve lost them. Think of paid traffic like pouring fuel on a fire. If the fire is small or damp, fuel just makes a mess. But if your fundamentals are dialed in- fast, clean, frictionless, ads can scale you profitably. I have seen companies double their ROAS just by fixing their mobile UX before touching their ad budget. It is not glamorous, but it is the difference between scaling efficiently versus burning money. So before you invest in ads, ask yourself: 𝘞𝘰𝘶𝘭𝘥 𝘺𝘰𝘶 𝘣𝘶𝘺 𝘧𝘳𝘰𝘮 𝘺𝘰𝘶𝘳 𝘴𝘵𝘰𝘳𝘦 𝘪𝘧 𝘺𝘰𝘶 𝘭𝘢𝘯𝘥𝘦𝘥 𝘰𝘯 𝘪𝘵 𝘧𝘳𝘰𝘮 𝘢 𝘮𝘰𝘣𝘪𝘭𝘦 𝘢𝘥? If the answer is not an easy yes, fix that first. #EmerceConsulting #eCommerce #DigitalMarketing #MetaAds #DTC #ConversionRateOptimization
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More Traffic won’t save your Store. More Revenue will. I’ve worked with brands spending six figures on ads, yet their revenue flatlined. A client came to me frustrated. In six months, they spent $350,000 on Meta ads. Got huge traffic , but the revenue barely moved. Looked at their GA data, and here is what I found. • Cart abandonment was bleeding sales. → 60% visitors left checkout due to too many steps or unmet payment options. • Slow load speeds were killing conversions → A one-second delay, and they were gone. • Product pages weren’t selling → Descriptions listed features but didn’t give shoppers a reason to buy. • No trust, no sales. No real customer reviews, no social proof • A generic shopping experience. No personalization, no tailored recommendations, so they left. More traffic didn’t fix these issues. It only made them worse. Instead of scaling traffic, we fixed the leaks first. 1. Checkout Optimization → Cut checkout from five steps to two using Bolt One-Click Checkout. →Added Apple Pay, Google Pay, Klarna, and PayPal for frictionless payments. • Result: 29% fewer abandoned carts, High-Converting Product Pages 2. Rewrote descriptions with persuasive copy, focusing on benefits → Added video testimonials and UGC for credibility. • Result: 18% higher conversions. Smart Personalization & Upsells 3. Used Nosto AI for personalized recommendations. → Automated Klaviyo email sequences to recover abandoned carts. →Increased AOV with AI-driven upsells using Rebuy Engine. • Result: 42% revenue growth without increasing traffic. 4. Site Speed & Mobile Optimization → Cut load time from 6.2 seconds to 2.1 seconds using Cloudflare CDN and TinyPNG. • Result: 11% higher conversions overnight. → The Hard Truth: Fix Your Store Before Buying More Traffic and Optimize conversions before scaling ads. Want to find your leaks? Comment "CRO" for the checklist I use with clients. Stop losing sales. Start converting traffic.
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Most ecom brands obsess over getting shoppers to add to cart—but what happens after that? If checkout is slow, clunky, or full of friction, they’re gone. And nowhere is this more obvious than on mobile. Mobile shoppers already abandon their carts at a higher rate than desktop users. The last thing they want to do is fill out their name, address, and credit card details on a tiny screen. The fix? Accelerated checkout options. Apple Pay, Google Pay, Shop Pay, and PayPal let shoppers check out in seconds, skipping form fields and using stored payment details. Brands that offer these see higher conversion rates, lower abandonment, and faster repeat purchases. But I don't think it’s just about convenience. It’s also about familiarity and habit. When shoppers get used to a seamless checkout experience, they’re more likely to come back. Pair that with subscriptions and loyalty programs, and you create frictionless repeat purchases—no second-guessing, no abandoned carts, just automated sales. I know I'm guilty of many impulse purchases just because they had Apple Pay as a direct checkout option 🫢
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🚀 Boost Conversions with Autofill-Optimized Checkout Forms In e-commerce, the golden rule is simple → 👉 The less you ask users to type, the faster they complete the checkout → the higher your conversion rate. Browsers already provide autofill support — all we need to do is design our forms the right way. 💳 Credit Card Form – Key Insights Expiration Date: Android/Chrome → works with single or split fields. iOS/Safari → works only if month & year are separate fields. Cardholder Name: Android → supports both single or split fields. iOS → requires a single full-name field. Security Code (CVV): Never autofilled for security reasons. ✅ Recommended autocomplete attributes: cc-name, cc-number, cc-exp-month, cc-exp-year, cc-csc. 🏠 Address Form – Seamless Autofill Just stick to the standard attributes: given-name, family-name, address-line1, address-level2 (city), address-level1 (state), postal-code, country, email, tel. 🔑 Key Takeaways 1️⃣ Follow web standards (autocomplete values). 2️⃣ Test across browsers (Android + iOS). 3️⃣ Always serve forms over HTTPS. 4️⃣ Guest checkout → make it as frictionless as possible. ⚡ The outcome → Less typing, faster checkout, better conversion, happier customers.
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Shopify store owners watching their abandoned carts pile up… Be honest: Does the “X people have this in their cart” notification actually work on you? For every 10 customers who reach your checkout, 7 leave without buying. That’s a 70% cart abandonment rate And why do Shoppers abandon checkout? → Surprise Costs → Too Many Steps → Limited Payment Options → Slow Checkout Speed → Security Concerns The good news? You can fix this. Here are 5 proven ways to reduce cart abandonment: 1️⃣ Simplify the Checkout Process ↳ Use Shopify’s One-Page Checkout—fewer clicks, faster sales. ↳ Enable guest checkout (forcing account creation kills conversions). ↳ Optimize for mobile—bigger buttons, autofill, and fewer form fields. 2️⃣ Offer More Payment Options ↳ Accept PayPal, Apple Pay, Google Pay—customers want choices. ↳ Add Buy Now, Pay Later (BNPL) like Klarna or Affirm to increase conversions. ↳ Show payment icons upfront so shoppers don’t hesitate. 3️⃣ Be Transparent About Shipping Costs ↳ Display shipping fees early—hidden costs kill trust. ↳ Show estimated delivery dates (Amazon trained customers to expect this). ↳ Offer free or flat-rate shipping to avoid checkout shock. 4️⃣ Optimize for Mobile Checkout ↳ Use one-tap payments (Apple Pay, Google Pay). ↳ Compress images and remove slow-loading elements. ↳ Make sure your checkout is thumb-friendly—big buttons, minimal typing. 5️⃣ Build Trust with Security & Social Proof ↳ Display SSL/security badges (people need to feel safe entering their card details). ↳ Show customer reviews at checkout to reassure buyers. ↳ Highlight return policies and guarantees to remove hesitation. A few small tweaks, like enabling guest checkout, adding BNPL, and optimizing for mobile—can dramatically increase conversions. Which of these have you already implemented?
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After analyzing data across numerous QPe-powered stores, we've identified that tweaking your payment options can significantly increase sales and boost conversions! Here are a few strategies that have worked wonders for our merchants: 1. Install Multiple Payment Gateways: Ensure a variety of payment methods are available, from UPI to cards to wallets. Customers are more likely to complete their purchases if their preferred option is available. Integrate atleast two payment gateways in your e-commerce store. 2. Promote Prepaid Over COD: Offering special discounts or incentives for prepaid orders encourages customers to choose this option. Prepaid orders not only improve cash flow but also reduce RTO rates by up to 40%. If you can afford, stop offering COD option in your e-commerce store or you may use plugins like "Partial Payment" especially developed for merchants like you. 3. Enable One-Click Payments for Returning Customers Stores using our saved-payment feature for returning customers are experiencing quicker checkouts, which drives repeat purchases. Customers appreciate the convenience and it has improved their customer retention metrics. 4. Localized Payment Options For brands with global reach, integrating region-specific payment options like Klarna or Paystack has been a game-changer. This flexibility makes international customers feel more at ease, translating into higher global sales. By optimizing these strategies, eCommerce brands can not only enhance customer experience but also increase AOV and reduce cart abandonment. These are just a few of the actionable insights we’ve built into QPe’s features to help our merchants grow! Let's help you build smarter, faster, and more efficient shopping experiences! #eCommerce #QPe #PaymentOptimization #AOV #COD #RTO #SaaS